The Ultimate Customer Success Tool Every EdTech Professional Needs
In today's fast-paced EdTech world, keeping your customers happy isn't just good practiceā€”it's essential for survival. Today's Daily Dose is all about a customer success tool that could transform how you serve your education clients.
Why Customer Health Scores Matter in EdTech
If you've ever been blindsided by a school district suddenly dropping your platform or a university not renewing their...
Three Business Outcomes of a EdTech Customer Success Team
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In the EdTech space, effective Customer Success leads to three key business outcomes.
First, it drives higher renewal rates as satisfied schools and districts continue their partnerships.
Second, it reduces customer churn by proactively addressing challenges before they impact the educational experience.
Finally, it generates new revenue through expanded adoption across grade levels, subjec...
EdTech Spotlight - Plickers: Making Assessment Accessible
Hello, EdTech innovators!
Today, we're exploring Plickers, an innovative assessment tool that's revolutionizing how teachers gather real-time student data without requiring student devices. This unique approach makes formative assessment accessible to classrooms with limited technology resources.
Plickers Overview
Plickers offers a creative solution to digital assessment by using teacher-contro...
