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MUST-HAVE RESOURCE FOR YOUR JOB SEARCH

Ā 

TheĀ UltimateĀ Guide to

Customer Success

GET IT NOW
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InĀ this course you'll learn:

1

Customer Success vs. Customer Support

While these two roles are similar in title and may work closely together on certain goals, there are several key differences between them. Customer support and customer success jobs are excellent positions for transitioning educators in the EdTech space, but itā€™s essential to understand their unique functions.

2

Finding Success in Customer Success

As a customer success manager, your primary responsibility is assisting new customers in transitioning from sales prospects to active product users. To succeed in this role, it is essential to cultivate customer loyalty and maintain a strong relationship with clients. Let'sĀ learn the crucial skills, knowledge, and terms to know in customer success.

3

From Teaching to Customer Success

We share stories from other transitioned educators to inspire you in your job search and help you understand how to successfully leave the classroom for a role you deserve.

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Imagine...

  • Understanding the intricacies of customer success roles.
  • Developing the skills and knowledge to succeed in your role.
  • How you can make a guilt-free exit from teaching into customer success.

Michelle's Story

 

"Carrie’s energy, knowledge, and capacity to motivate opened my mind to new possibilities and prompted me to enroll in Finding Your Focus.

Immediately, this course inspired me to follow my passion and make it a reality.  Through concrete and manageable steps, Carrie leads you to create the backbone of a successful brand and demonstrates how to bring it to life.  I am so excited to build this idea into a thriving business that will bring joy and fulfillment to my professional life.

Thank you, Carrie, for helping me “find my focus”!

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WHAT ARE YOU WAITING FOR?

TheĀ UltimateĀ Guide to

Customer Success

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Join Level Three and Start Now!

  • Learn what a customer success role is
  • Discover what it takes to succeed in customer success
  • Develop knowledge within the customer success worldĀ 
  • Understand what it takes to leave teaching for customer successĀ 

    "From the moment I interacted with Carrie, I felt confident that, with her help, I would find the right path for my professional future.Ā The coursework was so well-organized, thorough, and tangible. She's changed my life forever!" - Michelle